Restrict the display of topics.

Yudai Yamamoto
Mega Guru

‎02-15-2024 08:22 PM

I want to control which Topics are displayed per portal.

I have a context variable called liveagent_portal that I think I can use, but I don't know how to do it.
If anyone has any insight, please let me know.

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Community Alums
Not applicable

‎02-15-2024 09:14 PM

Hi @Yudai Yamamoto ,

  • Navigate to the Designer > Open the topic that needs to be restricted.
  • Open the Propertied tab as shown below and select the script in the condition field

     

  • As shown in the below image , write the piece of code that checks for vaContext.portal value as per your needs.

  •  

  • I am attaching the piece of code thats been used in this example for reference.
  • (function execute() {

// consider using vaContext.liveagent_portal as well
    if(vaContext.portal == 'sp'){
      return true;
    }else{
        return false;
    }

})()