Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

RITM showing completed in grey in process flow

mipalm
Tera Guru

‎02-21-2024 05:54 AM

Hi,

I have a RITM use case that is showing closed as grayed out even tho the state and stage of the RITM are Closed.

This RITM is closed using a script. Any idea why this might be happening?

mipalm_0-1708523627618.png

 

0 Helpfuls
  • 282 Views
0 REPLIES 0