Script to create ritm and one associated task

Vijay Baokar
Kilo Sage

Hello folks,

 

I have a requirement where i am submitting catalog form which is creating ritm and ctask but with the same workflow i need to create another ritm and one associated task which will get assigned to Service Desk for reporting purpose .

 

Scenario:

Cat Item: ABC will create ritm-1 and Ctask using workflow and parallelly it should create another ritm-2 and one associated task for ServiceDesk and that should contain the short desc of ritm-1.

is there any other way to create just a task for Service Desk instead of creating another ritm-2?

1 ACCEPTED SOLUTION

If you add it to the same workflow, it will have the same workflow attached, since it's created in the same.


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Mark

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3 REPLIES 3

Mark Manders
Mega Patron

What is your requirement? Do you need a new RITM and a new TASK or are you looking to just create a new TASK?

Both can be handled from inside your workflow. Just add two 'create task' activities in it.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

What if we create another ritm and its associated task will that new ritm have the existing workflow attached? requirement is like when the catalog form is submitted i am creating ritm and its associated tasks in workflow but the same time i need to create parallel another ritm and 1 task which is currently not a part of workflow.

If you add it to the same workflow, it will have the same workflow attached, since it's created in the same.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark