SCTASK(Service request) needs to be created based on knowledge article expiry date(valid to date)
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09-17-2024 08:05 AM
Hi All,
SCTASK(Service request) needs to be created and should be assigned to ownership group based on knowledge article expiry date(valid to date - i.e. If article is going to expiry in next 30 days then we need to create a request) by using schedule job.
Thanks in advance

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09-17-2024 08:31 AM
Use a scheduled job to call CartJS to order the specific catalog item. You can use variables possibly from data in the knowledge base to have the workflow send the task to the correct group.
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09-17-2024 08:38 AM - edited 09-17-2024 08:40 AM
Hi @k_Mounika
Please use below script
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09-17-2024 08:40 AM
Its not best practice to create a catalog task without an associated Request Item. They are not stand alone tasks.