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I'm getting error "Change model 'Standard' prevented state transition from Schedule to Implement"

vidyanandareddy
Tera Contributor
 
3 REPLIES 3

brianlan25
Kilo Patron

Have you ever tried overriding the default ChangeRequestStateHandler script include? Was this working before? Have there been any changes recently.

Hi Brian,

 

It is working before, We didn't make any changes in recent times.

 

vidyanandareddy_0-1726587443830.png

 

I'm not sure what else that could be. It looks like the error message you would get from someone changing this script include. Typically that would be done it you wanted another change type like urgent. I would put in a Now Support case.