Service catalog

vikaskumarc
Tera Contributor

I have around 10 choices which is inside the requested type , those choices are inside the first option (NEW).

I need to create 10 catalog task with different description and short description. Should i use If, Switch or branch. and then where script needs to be write for description and short description. Please suggest

 

 

Screenshot 2025-07-31 005903.pnggest

5 REPLIES 5

If your choices are fixed, then go with switch case in workflow and in each case use "Catalog task" activity and In that activity use Script to set Short description and Description (check the Advanced checkbox so that you see Script editor)

 

task.description = "<your catalog task description>";

task.short_description = "<your catalog task short description>";

 

If I could help you with your Query then, please hit the Thumb Icon and mark as Correct !!

 

Thanks, GP