In servicenow agent workspace. The notification sound indicating that a chat is coming comes much later. It's not synchronized. I logged in and out of ServiceNow and cleared the history, caches, but the problem persisted. in servicenow
@Preetham02 Thanks for the update. I tried it out but seems like its not showing even after login to Now Support. Requesting you to raise a support case with them and share the results as it would be helpful.
Please mark this as helpful and accept it as a solution if this resolves your query. Sujatha V.M.
