SetAbortAction is not working in BR

[nowitsvashu]

I'm using this br but setabortaction is not working as it shows invalid update but shows the error message

(function executeRule(current, previous /*null when async*/) {

	// Add your code here
	var gr = new GlideRecord('incident');
	gr.addQuery('state','!=','7').addCondition('parent_incident',current.sys_id);
	gr.query();
	if(gr.hasNext()){
		gs.addErrorMessage("Please close child incidents.");
		current.setAbortAction(true);
	}

})(current, previous);

[Harish KM]

Hi @nowitsvashu please use like below and avoid using gr

var inc = new GlideRecord('incident');
inc.addQuery('parent_incident',current.sys_id);
inc.addQuery('state','!=','7');
inc.query();
if(inc.hasNext()){
gs.addErrorMessage("Please close child incidents.");
current.setAbortAction(true);
}

[nowitsvashu]

Thankyou for your reply @Harish KM .
I used your script but its again showing the same error "invalid update" and setabortaction still not working.

[Harish KM]

Hi @nowitsvashu that's fine you get this message invalid update because of the setAbortAction, this mean the record did not update successfully which works as required

[Harish KM]

Hi @nowitsvashu there could be more than 1 child incidents, so use while loop instead of if condition

var inc = new GlideRecord('incident');
inc.addQuery('parent_incident',current.sys_id);
inc.addQuery('state','!=','7');
inc.query();
while(inc.hasNext()){
gs.addErrorMessage("Please close child incidents.");
current.setAbortAction(true);
}