Show emai id and user name when initiating microsoft teams chat from Service Operations workspace

Dileep Kumar2
Tera Contributor

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When initiating Microsoft teams chat from Service operations workspace.
I need to see email id and User name while I search a user like shown in below image

DileepKumar2_2-1699963046805.png

In platform I can see email id and Username.

The same thing when doing in service operations workspace it will display only name.

I need to see email id, User name same as like in platform when I search a user in SOW.
Please kindly help where I need to configure this. Thank You!

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