standard change proposal number is changing after approval in servicenow

[Jagen Chinnapul]

Hi All, 

We have created a standard change proposal. After that, the manager's approval is requested. Once he is approved, the proposal number is automatically changed for random cases.  Does anyone have this issue .

[AshishKM]

Hi @Jagen Chinnapul , 

Is it just changing the number or creating a entire new record. What's meaning of "random cases" here.

-Thanks,
AshishKM

[Jagen Chinnapul]

Just change the number alone, not create new records.  Random means If we submit 10, it's happening only 2 or 3 records