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Resolved! Send random password on email to new user

Hi team,I have a requirement as below:We are creating new users on customer table from catalog item. While new users are created , they should receive email with a random password auto generated. User will login with the password and they will reset ...

Souvick6917 by Tera Contributor
  • 855 Views
  • 3 replies
  • 1 helpfuls

Create a change request from problem

There are probably two ways to create a change request from a problem record:Please tell me how to use these two separately.・Create from UI Action・Create from related list of problem records  

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ryo_0707 by Tera Contributor
  • 213 Views
  • 1 replies
  • 0 helpfuls

New user with ITIL role unable to create Task or Case

Hello team, we integrate Jira with many CRM, such as ServiceNow, Monday, Asana, Azure Devops and more....We have a process where SNOW users can create a dedicated user on their integration, and this user has the ITIL role added to it.However, it seem...

Disable User input in VA

Hi All,I have requirement to disable the user input when we are showing the promoted topics to select.So here I want to show "Please select Option" But not the user promt.Kindly guideThanks

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pandeyved by Tera Contributor
  • 691 Views
  • 2 replies
  • 0 helpfuls

Model window in workspace

How to create a model window that needs to be displayed ion button click in  workspace NEXT UI having only ok option. Can you please help  

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JPSS by Tera Contributor
  • 244 Views
  • 1 replies
  • 0 helpfuls

Need to limit visibility of UI action to record or role.

Hi all,I need some guidance on how to approach this requirement. The requestor wants a group of users to have access to set of records with a certain type of contract model.They want the user to be only be able to edit these set of records, which I h...

jmoss by Tera Contributor
  • 775 Views
  • 1 replies
  • 0 helpfuls