HI Community, I have a requirement, catalog task need to be assigned to assignment group based on selection of option from the variable.In catalog item there is variable called "license is requested for" reference field referred to alm_hardware table...
I wanted to assign the priority and eventually the assignment group and category in the Topic then pass it to the Topic block for ticket creation. Do I assign it via the Script variable on the left? The second screen shows where I added the varia...
Hello All, I have a strange case where the flow is not updating the data of a RITM variable for a date field, but is doing so for all other fields after the washington release. Same functionality is working in Utah instance. Can someone know the reas...
Hi All, I'm trying to configure a VTB ticket: I would like to add 'priority' field to it. Thanks!
Hi, I have completed the integration for the SNOW software with ServiceNow. The instance receiving datas from SNOW tool. But few records, devices are missing. What is the reason for this and how can i solve this
Hi, Community. We have a requirement where Company A has different help text from Company B on a Record Producer variable/field.Can anyone assist how we can translate it? Since we want to make a dynamic helptext based on Company, can you please share...
Hi, I am looking for search connector for GitHub for getting the data into the AI Chatbot
Hello,i have a lookup variable which has country data (like: australia, england, china, etc),i want to set these lookup values based on the logged in user country location. example: if requested for country = (India IN), then the variable (what count...
Hi All, Having a requirement, on the catalog form there are two fields one is choice field and the other field is date field. the choice field having options called - 1day , 1 week, 1month, 6months. if the choice field is selected as 'one week'. th...
Hi,Greetings for the day!I have a requirement to update the related list filter on User table.On user form we have "Incident>Opened_by" related list with filter as Opened by is the user (User's whose form we are viewing). We want the filter as Opened...
Reference variable to select a group: groupname('OIT ITD' is the group name we are selecting) Reference variable to select members from the group entered above: itd_approval_name Script Include named: findgroupmembers(function findgroupmembers(group...
Hello,Appreciate your help !We have added Additional assignee list to incident form.Now there is a requirement to limit the additional assignee to only 2 users.One cannot add more than 2 users to the list.Is that possible, If so could you please guid...
I'm running into some issues while importing (Easy Import) articles into a knowledge base. The scenario: I have about 2k articles that I need to import into one instance from another instance. Right now cloning isn't an option. I made sure to downlo...
Hi Team,How to create a Supplier/Vendor Task Once incident created Based on Ci Thanks.
Hi everyone,I’m currently facing an issue with the Analytical Hub in ServiceNow Dev Performance Analytics. Specifically, the line chart displaying the “Avg 30 Days Resolved Time for Incidents (Hours)” is showing negative values.Has anyone else encoun...
