standard change showing error while retiring

[Atheher Fathima]

Hi All,

 i have a scenario where we are getting an error message while trying to retire a standard change template to fix the inactive group.  would like to remove this validation, however unable to find how it is triggering. I did search in BR and Client scripts..but couldnt find it

Could you please help on this?

[Tai Vu]

Hi @Atheher Fathima 

Can you help to capture the message displaying?

[Atheher Fathima]

hi @Tai Vu ,

sure, here is the error

[Tai Vu]

Hi @Atheher Fathima 

I did some code search around but there's nothing relevant. => it might be because different instances or it's hidden.

Just double check the workflow "Standard Change Proposal" from your instance. There's some validation message inside the workflow.

Or you can leverage SNUtil to do some code search like I did, to see if anything found in your instance.

Let me know if it works for you.

Cheers,

Tai Vu

[Danish Bhairag2]

Hi @Atheher Fathima ,

Can you also try checking in UI policy under script section like when condition evaluates to true or false.

Thanks,

Danish