story

[Nitesh singh]

As a ServiceNow user, I require an automated process to identify recurring critical incidents for the same service 3 times within a week. on the bais of that create a problem in servicenow can i fulfill this task using flowdesigner if yes how or i have to write script

[Mark Roethof]

Hi there,

Please don't just copy/paste your work stories here and let others do your paid work for free.

Instead, share what is unclear, were you are unfamiliar with, what you already tried, what else you can share, etcetera.

[Nitesh singh]

i want know can i fulfill this condition using flow designer because i don't know how to find a condition by whick i can recognise the inicdent have same service