Submit button missing on catalog item

samadam
Kilo Sage

On one of the catalog item Submit button is missing. Not sure what is going on. Any ideas? Other catalog items have it

9 REPLIES 9

Is this the one you are talking about?

 

BillMartin_0-1717562848835.png

 

Yes, you should select Submit option

Created a UI macro for Submit with the following:

<div class="orderButton">
<a class="request_catalog_button addtlBtn" onClick="orderNow();">Submit</a>
</div>

This works for other items but when clicked on this item it doesnt do anything. Noe error messages

samadam
Kilo Sage

Tried that but we are not using portal, still in the old cms and iframe set up. Used Submit macro now but could not get it to work. We have similar set up on multiple items and it works fine.

Vaishnavi Lathk
Mega Sage
Mega Sage

Hello ,

 

Just check the "Use cart layout" is set to true or not.

If it is false, the cart layout is not visible in native UI but Order/Submit/Request button is there in Service portal.

 

Regards,

Vaishnavi Lathkar