Surfacing Service Now Chat Agent on Sharepoint Intranet
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Tuesday
We currently have an intranet built in SharePoint. Is it possible to to surface the Virtual Agent on our SharePoint intranet as well as in the Service Now portal?
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Tuesday
Many ServiceNow customers transition from using SharePoint as their intranet to using EC Pro to take advantage of the targeted, omni-channel communications and boost self-service rates significantly since employees are then starting their day in ServiceNow. Here is a panel interview I did with three such customers.
Nov 5th 2024 SIG Meeting Recap & Recording: SharePoint Transition Strategies + Morningstar Intranet
And here are videos made by ten other customers who replaced their intranets with EC Pro.