Task intelligence similar incident model
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
10-17-2024 03:25 AM
After I have deployed my similar incident model of task intelligence
Where can I use that deployed model?
other then service operation workspace
Labels:
- Labels:
-
Predictive Intelligence
6 REPLIES 6
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-11-2024 03:55 AM
Hi Sandeep,
I have deployed my similar incident model
But am unable to show case that model in the incident
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
01-06-2025 03:51 AM
Hi @shruthij,
I have trained 'Similar Incidents' PI solution definition and displaying these solutions on incident form in Agent Assist in Service Operation Workspace.