Task intelligence similar incident model

shruthij
Tera Contributor

After I have deployed my similar incident model of task intelligence 

Where can I use that deployed model?

other then service operation workspace

6 REPLIES 6

Hi Sandeep,

 

I have deployed my similar incident model 

But am unable to show case that model in the incident 

 

Sandeep D V
Tera Contributor

Hi @shruthij,

I have trained 'Similar Incidents' PI solution definition and displaying these solutions on incident form in Agent Assist in Service Operation Workspace.