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10-22-2024 12:12 AM - edited 10-22-2024 02:27 AM
Hello everyone,
Is it possible to hide the Old desktop Application options for the Teams Collaboration Actions?
Or at least set the Web client as the default option.
Solved! Go to Solution.
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10-22-2024 03:21 AM
Hi, The attached page called from UI Page. The following 3 UI Pages are associated for your config. Can you check below in your instance and modify based on your expectation.
Suresh.
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10-22-2024 03:21 AM
Hi, The attached page called from UI Page. The following 3 UI Pages are associated for your config. Can you check below in your instance and modify based on your expectation.
Suresh.
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10-23-2024 01:54 AM - edited 10-23-2024 01:54 AM
Thank you. I found the option in the "msteams_communication_swarm"
It only affects the platform view though.
How about in SoW, do you know where can might need to be adjusted?
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10-24-2024 04:52 AM
Hi,
I would recommend to use 'Agent Workspace Guided Set up'. There you should focus 'Workspace Agent Chat' item and it will route it to 'sys_cs_live_agent_setup.' There you can check the feasbility.
Suresh.