Topic translation is not happening for Polish language

snehalataka
Tera Contributor

I am trying to do translation topic translation for Polish language in virtual agent. For other languages its happening but for Polish its giving me below error.

 

snehalataka_0-1757607910744.png

 I have installed  I18N: Polish, also under language table and Virtual agent Polish lang is active

1 REPLY 1

kaushal_snow
Mega Sage

Hi @snehalataka ,

 

Ensure that the Polish language pack (i18n: Polish) is correctly installed. Sometimes, even after installation, certain records might not be properly configured. For instance, Polish language packs have been observed to install translated choices where no English choice exists, leading to inactive records. .....If you're utilizing dynamic translation, verify that it's enabled for the Polish language. This feature allows for automatic translation of topics and NLU models. Ensure that your instance is configured to support Polish in the Virtual Agent settings....

 

 

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Thanks and Regards,
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/