How to use "maintenance calendar".
There are no Docs regarding "maintenance calendar" in "Planned Management", and I do not understand the purpose of this function. Please let me know if there are any Docs regarding its usage.
Forum Posts
How to set current date value on from date field on forward schedule of release page
How to set current date value on FROM date field in forward schedule of release page. Please find below screenshot @Ankur Bawiskar @Peter Bodelier @AnveshKumar M @Vishal Birajdar @Sandeep Rajput@Atulya - LNG @Saurav11
Is it possible to create a drop down option in Virtual agent ?
I want to add 15+ options for letting the user select time zones, is there any way we could write a script for the dropdown?
Incident Number as Incident form URL
I got a requirement where i need to keep the incident form link along with my email. This URL should be same as the required Incident number .
Performance Analytics Help
I am taking the Micro-Certification - Performance Analytics and it is asking me to install the Performance Analytics - Premium plug in. I see it in the system plugins but have no idea how to install it. Any help would be greatly appreciated
Issue with Generative AI (Generate content) capabilities in Virtual Agent Designer
Hi Developers,I have installed the generative AI application and I am trying to build a virtual agent using it's 'Generate Content' capabilities. However, it is not appearing in the virtual agent designer. I'm using Vancouver release and it is not a ...
To be able to retrieve only particular hierarchy level with all childs from huge hierarchy levels
Hello all,the requirement is that i am having field called 'business unit' on project record which is reference to 'Business_unit' table , that tables contains records in hierarchy levels, where parent called "ITCI" the units under 'ITCI' and under...
Requested for populated with someone who is not the submitter of the catalog item form
Hi,I'm wondering if anyone has seen this behavior before and might have some insight.I have a catalog item that has only a Submit button on the form, no client script, and nothing in the workflow that refers to the Requested for. In a small percentag...
Unable to create record producer for the request table
Good Afternoon, I am wanting to know the best way to accomplish the following. I would like to create a request form for users to complete to request a service for the HR department. This is an onboarding task. There will definitely be communicati...
VIP Flag-Like on Workspace View
Hello Team, we recently depolyed a New Hire Flag (Similar to VIP Flag) and it shows properly the "NEW" flag in the list view as below: We are trying to replicate this for the Workspace view, as you can see below it does not come up: Is there a way ...
What badge do I get for stumping the ServiceNow Community ?
22 views and no none can answer the question - What is the syntax, and/or is there a switch I can put on a URL, to create an Incident without popping up the Incident form ? I would like to launch this myinstance.service-now.com/incident.do?syspar...
Service Operation Workspace - Configure details Tabs
Hi all , We are in the process of setting up our ServiceNow Statement of Work (SOW). We have noticed that we have several fields to display on the Incident and Request table records.The idea is to create a second tab called "Details" (to prevent use...
Need to create a new state Pending change
Hi Experts, I need to create a new state called pending change in problem , I have added that as a choice list in problem state but the not able to use the state for problem. Anyone knows how I can make the problem state filed editable. How I can do...
How to show manager name parallel to assignment group breakdown source filter name
I have one requirement to show name of manager of assignment group in parallel to assignment group name in PA breakdown source filter in a dashboard. Please refer the screenshot for reference. Please advice.
Resolved! Create a simple feedback survey and make it always available in portal for users to submit
I've a requirement to create simple survey with feedback and experience rating out of 5 star and make that survey available in portal as a header menu so that users can rate there experience on demand, whenever they wish to.I've created a survey but ...
