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03-04-2024 11:35 AM
I have a Field in the Requests ticket that changes after something is processed (it might be a business rule but I could not find which one).
After it is processed it appears a blue circle which says who changed it, is there any possible way of seeing what script has been executed?
Solved! Go to Solution.
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03-04-2024 01:25 PM
Hi @asdfdfas ,
It is a OOTB functionality, It is called Real time symbol which appears if you have two tabs opened for same form and in one tab you update the form, and if you see in the second tab the fields that you updated will have this symbol , this is to ensure that if two people are using or is viewing same form, if someone make any changes it will be visible to other user so that there will be no conflict.
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03-04-2024 01:25 PM
Hi @asdfdfas ,
It is a OOTB functionality, It is called Real time symbol which appears if you have two tabs opened for same form and in one tab you update the form, and if you see in the second tab the fields that you updated will have this symbol , this is to ensure that if two people are using or is viewing same form, if someone make any changes it will be visible to other user so that there will be no conflict.
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03-11-2024 10:14 AM
Thank!! Now I understand why sometimes the circle appeared and sometimes didn't