Track where the field change has been made

asdfdfas
Tera Contributor

I have a Field in the Requests ticket that changes after something is processed (it might be a business rule but I could not find which one).

After it is processed it appears a blue circle which says who changed it, is there any possible way of seeing what script has been executed?

Captura de pantalla 2024-03-04 a las 14.34.11.pngCaptura de pantalla 2024-03-04 a las 14.34.07.png

1 ACCEPTED SOLUTION

swathisarang98
Giga Sage
Giga Sage

Hi @asdfdfas ,

 

It is a OOTB functionality, It is called Real time symbol which appears if you have two tabs opened for same form and in one tab you update the form, and if you  see in the second tab the fields that you updated will have this symbol , this is to ensure that if two people are using or is viewing same form, if someone make any changes it will be visible to other user so that there will be no conflict.

 

 

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6 REPLIES 6

swathisarang98
Giga Sage
Giga Sage

Hi @asdfdfas ,

 

It is a OOTB functionality, It is called Real time symbol which appears if you have two tabs opened for same form and in one tab you update the form, and if you  see in the second tab the fields that you updated will have this symbol , this is to ensure that if two people are using or is viewing same form, if someone make any changes it will be visible to other user so that there will be no conflict.

 

 

asdfdfas
Tera Contributor

Thank!! Now I understand why sometimes the circle appeared and sometimes didn't