I have a requirement to integrate ServiceNow Virtual Agent with Nexthink automation tool through it's NQL API/Remote action API. For ex:Use case: outlook restart/clear memoryWhen the respective keyword matches based on user input in the chatbot, the ...
I created a client UI action that would a open new change request on press, however I noticed that if I try to set a work note during the creation - the script completely breaks and no record is created. No error is outputted either when i go to syst...
Hi, I created UI action to set the ticket to closed skipped. It works fine, but it leaves the comments field empty. I want to have a pop-up message or alert "Please fill in the Comments field before closing"See below how the ticket is closed but the ...
Filter conditions :group is not emptyapproval for starts with RITM.this script is working fine for catalog items with flows but it is not working for catalog items with workflows. I tried to debug but i got no valid answer for this. here groupid is g...
Hello Experts, Good Day!! As I know that Field Watcher option is not available in Next Experience UI versions, Can any one let us know if there is any alternate feature developed in Next Experience UI by ServiceNow? Regards,Vinita Kushwah
HI all , For the single user it is goving correct answer but for the multiple users it is giving undefined answer Can anyone correct this script : source.u_owner_name:- multiple user id is coming , return: undefined output is coming // Transform...
Hi. Iam using transform map for importing the holidays list (from excel) into ServiceNow.But while importing the start date timing is getting changed to 18:30:00 instead of 00:00:00. The start date time iam importing from excel The date it is updatin...
I am trying to update the Teams chat integration in our dev instance and cannot avoid this error. It doesnt seem possible to create a new application manifest. We have tried deleting records and starting again, still the same error. This is preventin...
I have two forms X and YBoth forms have similar fileds called compact which needs to be filledIf the filed compact is filled in X form it should automatically get updated in Y when they are linked with the common filed value Sec
I have created an approval for the RITM, and when approval is requested, the system generates an approval email.However, when I create an approval for a Catalog Task, the approval email is not generated.Why does this happen, and what needs to be conf...
Hi Team, How to add a platform analytics dashboard in Landing page of workspace Thanks in Advance
we don’t have SLA for INC task. In those scenarios ,how to calculate the INC SLA’s. Can you please suggest solution of this solution
we don’t have SLA for INC task. In those scenarios ,how to calculate the INC SLA’s. Can you please suggest solution of this solution
Hi gurus!I´m wondering if such thing is possible, I have PA Data Collection job that runs "on demand" using 2 basic parameters:- A fixed start date and a fixed end date-a couple of existing indicators that are added in the indicators list Currently i...
Hi All, When we are clicking on the My Request in Employee center prompting the below error message. This is happaning only in Production not in the lower instances.
