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Type field in Emergency change

pragadeesh254
Tera Contributor

When we create an Emergency change via P1 and P2 incident is there any OOB function to make the "Type" field read only when the change is in "new" state.

 

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3 REPLIES 3

palanikumar
Giga Sage
Giga Sage

You can create a UI policy and make this field read only if state = new

Thank you,
Palani

Syed14
Mega Guru

You can create a client script or UI policy to make 'Type' field readonly in 'New' state. 

pragadeesh254
Tera Contributor

I need to know if any OOB is there or not