UI Policies are not Working for the Agent Mobile App

Suneelkumar9381
Tera Contributor

‎06-26-2024 12:14 PM

Hi Folks ,

 

can you please help me with the solution for the below.

 

In Now mobile we have created the Action which will give you edit option on the incident form Applete.

 

when we are trying to update the fields , the UI policies which are applicable in the Form web view are not getting updated in the App

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Zach Koch
Giga Sage
Giga Sage

‎06-28-2024 05:52 AM - edited ‎06-28-2024 05:52 AM

Here is a link to the docs page for Mobile UI rules, which are separate from UI policies. At the bottom of that docs page there are also some links on how to create them.

Mobile UI rules 

 

If this information helped resolve your issue, please remember to mark response correct and thumbs up to help future community members on this information, thanks!
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