Ui policy mandatory

yardenKrispel
Tera Contributor

‎12-17-2023 07:00 AM

Hi, I'm trying to make the close code field mandatory in the workspace, I did it through ui policy, but it doesn't work for me, I attach what I did 

And this state condition will be cancelld

yardenKrispel_0-1702825159366.png

 

yardenKrispel_1-1702825207105.png

 

 

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8 REPLIES 8

yardenKrispel
Tera Contributor
In response to Namrata Ghorpad

‎12-17-2023 07:38 AM

 

no work 

yardenKrispel_1-1702827525390.png

 

 

yardenKrispel_0-1702827500444.png

 

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Namrata Ghorpad
Mega Sage
Mega Sage
In response to yardenKrispel

‎12-21-2023 06:08 AM

Hi @yardenKrispel ,

The screenshot you attached in that View field you haven't added Workspace view.

Could you please add that view and try again.

 

Regards,

Namrata

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Rahul Mishra1
Tera Contributor

‎12-21-2023 06:37 AM

@yardenKrispel  Hi,  we have two state fileds on incident table. The one which is visible on workspace is "state" and you have applied the UI policy on "incident state". 

 

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SunilKumar_P
Giga Sage

‎12-21-2023 06:47 AM

Hi @yardenKrispel, Can you post the screenshot of the form? You need to make sure the field selected in the UI Policy condition should exist on the form as UI Policies work on client side (browser). As per the screenshot you are using Incident State in the condition, so you need to have the Incident State on form as well, if not the UI Policy will not work.

 

Regards,

Sunil

 

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