Unable to get admin password after creating Snow dev instance

arun_mungase
Mega Contributor

Hi Team,

 

I am new in Snow, I have created new instance on https://developer.servicenow.com/dev.do#!/ , I have received username as "admin" but password seems encrypted as "*******" in mail. At first time its asking to update password but I am not able to get current password as its in ******* format. How I can get it?

 

Thanks,

Arun

1 ACCEPTED SOLUTION

Simon Hendery
Mega Patron
Mega Patron

I've just had the same issue and was also at a loss until I realised the password is actually " ******* " i.e., a string of asterisks! Enter that and your problem is solved. 

Not the cleverest thing ServiceNow has ever done. 

View solution in original post

4 REPLIES 4

Simon Hendery
Mega Patron
Mega Patron

I've just had the same issue and was also at a loss until I realised the password is actually " ******* " i.e., a string of asterisks! Enter that and your problem is solved. 

Not the cleverest thing ServiceNow has ever done. 

Thanks @Simon Hendery  for the reply my issue got resolved now.

That's good to know! Thanks @arun_mungase 

Tai Vu
Kilo Patron
Kilo Patron

Hi @arun_mungase 

Let's try to look into the Manage Instance Password, and see if your credential represents there.

Timi_0-1706845777499.png

 

Cheers,

Tai Vu