Upate and Follow buttons in incident form

[VenkataMouC]

Follow and Update buttons are present in incident form , i have an requirement that i want update button first come and follow button should come on second ,simple i want to swap update and follow buttons

[GlideFather]

Hi @VenkataMouC 

go to UI Actions, locate your buttons and adjust the order accordingly:

However be careful - Incident is extending Task table so you should ask whether to change that order for Incident only or for all the tables.. unless it is directly in Incident then you can ignore the other tables

[Bhimashankar H]

Hi @VenkataMouC ,

These are crucial button on the forms that we see, but the thing is follow is not button its attribute and about the update it is not directly on incident table it is on global table.

For snow doc for follow button please check on Follow button attribute  and Implement Follow Button 

Follow Attribute on incident form once it is disabled.

Update button order changed from -100 to 699 in PDI. Please make sure that it has the action name for update button is "sysverb_update".

Once it is changed the order you can see the update button is between "copy incident 1 and delete", previously it was before "copy incident1."

Thanks,
Bhimashankar H

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[VenkataMouC]

I don't want to turn off the follow button. Just move the update button before follow button on incident form 

[Bhimashankar H]

Hi @VenkataMouC,

I don't think so, you can control the exact placement of the "Follow" attribute relative to "Update"  on the native form UI.

You won't be able move the Follow attribute/button to appear after the Update button using system configuration. Its placement is managed by ServiceNow's internal form rendering logic and will always follow system buttons like Update or save.

Thanks,
Bhimashankar H

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