Update set query
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02-09-2024 03:59 AM
Hi All,
It has been brought to our attention that roles added to a specific group, where the updates are not recorded in the UpdateSet as expected, are somehow being applied to other instance.
Could you please tell me to determine why roles added to a group, which should not be recorded in the UpdateSet, are being applied to other instance? Is it possible to migrate to other instances without recording in the update set?
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02-09-2024 04:09 AM
Hi @Khalid9030
Users , Role , Groups are not captured in update set. To move it from other instances we have to import xml record files on other instance.
Thanks and Regards,
Rohini Sane

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02-09-2024 04:20 AM
Hi there,
Roles added to a Group are stored in table "sys_group_has_role". These records are not recorded by default in update sets. You can do so using out-of-the-box "Create application file", or custom solutions like "Add to update set". Other method might be export XML > import XML.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field
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02-09-2024 04:48 AM
Thanks for your reply.
1.where we can see the "Create application file" and
2.how we can implement the "Add to update set." any references please.

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02-09-2024 04:53 AM
If you want to use custom solution like Add to update set, you can download this from ServiceNow Share.
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field