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Save as Draft for Change Request

 Hi, I have used the above configuration for setting up save as draft and the option is available during change create. However once created i am not able to see my change.Please let me know if any additional configuration required. In all discussion...

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Dispaly Business Rule

In the Incident Form State Changes From InProgress to Resolved I want to set Read Only the Resolution Information Field automatically how can i achieve this

KasarlaS by Tera Contributor
  • 342 Views
  • 2 replies
  • 0 helpfuls

Integration with Mitel's MiCollab

Has anyone had any success integrating with Mitel’s MiCollab? I was digging around and found a connector for Mitel Contact Center, but couldn’t really find much of anything specific to MiCollab. Wondering if anyone’s worked it out.

Need help with Virtual Agent

Hi Team, I am facing a challenging situation during Virtual Agent configuration setup. I want to show the Agent transfer message & No available agent message a unique message for different portals.  If I modify the message here Agent Chat settings. l...

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kumarg437 by Mega Expert
  • 212 Views
  • 1 replies
  • 0 helpfuls

Cloned widget error-Topic-content

Hi everyone, I am facing one issue on cloned widget, i have cloned the topic-content widget and i have not started to change anything just added widget to the newly created page. Search is not working for newly created widget, always showing below at...

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svani by Tera Contributor
  • 641 Views
  • 4 replies
  • 4 helpfuls