Virtual Agent : How to minimize the chat window automatically after 30 seconds

[Sujatha V M]

Hi Team, 

Currently in our environment we have launched the virtual agent chat bot window automatically on the Service Portal landing page. 

Is there anyway we can minimize that chat window automatically after 30 secs without user's action. 

Thanks, 

Sujatha

[Mark Roethof]

Hi there,

Are you using Agent Chat or the Legacy Service Portal Virtual Agent widget?

Anyway, perhaps this helps:

- 2021-02-24 - Article - Toggling Virtual Agent chat client (using Agent Chat configuration!), manually, automatically, using...