Virtual Agent MC Assessment Simulator (San Diego)

Tripta kumari1
Tera Contributor

hello .

I need help for this task  in the Virtual Agent > Categories I didn't find new button. please help me to do this task 

 

Create a new topic category for Virtual Agent

1)Navigate to Conversational Interfaces > Virtual Agent > Categories

2)Create a new topic category called CD Self-Service

1 ACCEPTED SOLUTION

Hemant Goldar
Mega Sage
Mega Sage

Hi @Tripta kumari1 ,

 

Please check if you have all necessary plugin install in instance for virtual agent.

Plugin > Glide Virtual Agent //get plugin install 

 

 

Regards,

Hemant 

**Please mark my answer correct or helpful based on the impact**

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3 REPLIES 3

Hemant Goldar
Mega Sage
Mega Sage

Hi @Tripta kumari1 ,

 

Please check if you have all necessary plugin install in instance for virtual agent.

Plugin > Glide Virtual Agent //get plugin install 

 

 

Regards,

Hemant 

**Please mark my answer correct or helpful based on the impact**

thanks

Tripta kumari1
Tera Contributor

Thanks!