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12-28-2022 02:42 AM
hello .
I need help for this task in the Virtual Agent > Categories I didn't find new button. please help me to do this task
Create a new topic category for Virtual Agent
1)Navigate to Conversational Interfaces > Virtual Agent > Categories
2)Create a new topic category called CD Self-Service
Solved! Go to Solution.
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12-28-2022 03:22 AM - edited 12-28-2022 03:23 AM
Hi @Tripta kumari1 ,
Please check if you have all necessary plugin install in instance for virtual agent.
Plugin > Glide Virtual Agent //get plugin install
Regards,
Hemant
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12-28-2022 03:22 AM - edited 12-28-2022 03:23 AM
Hi @Tripta kumari1 ,
Please check if you have all necessary plugin install in instance for virtual agent.
Plugin > Glide Virtual Agent //get plugin install
Regards,
Hemant
**Please mark my answer correct or helpful based on the impact**
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04-16-2024 03:35 AM
thanks
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12-28-2022 03:50 AM
Thanks!