Virtual Agent New button

[Community Alums]

Hi All,

Could someone kindly assist me in adding a new button labeled "Create Incident" below the "What would you like to do" section?

Thanks,

Ranjani

[Mark Roethof]

Hi there,

Have you tried expanding the choices on the "What would you like to do?" utility?

[Community Alums]

Thanks for the reply @Mark Roethof , i couldn't locate the utility. Also i am unable to find which Virtual Agent Designer its using. 
We have 3 dynamic topic created

[Community Alums]

Thanks @Mark Roethof , I'm having difficulty locating that utility, and I'm uncertain about how to identify which Virtual Agent Designer is being utilized. How can I go about determining this?

[Mark Roethof]

For me its even harder to find the location, since I know nothing about your instance. Just looking at the image you shared, probably a topic that contains a Knowledge Base search.