I have a small client who is using Virtual Agent, but doesn't have access to Performance Analytics, and likely never will, so they can't access the Conversational Analytics Dashboard.
What options are there for using standard reporting to report on items like most used topics, conversations length, number of chats opened, unique users etc.?
I've found the "Interaction" table which gives me some options. What other useful VA tables are there for smaller accounts who only has standard reporting access?
