Want to change title of setup topics for message

[Harsha Pappala]

Hi Everyone, 

Is there a possibility to show different name for setup topics in "show me everything" button and in the message

"You'd like help with {0}. Is that right? ". Because we want this message to look like a chat message, to fit with

"You'd like help with calling service desk. Is that right?"

rather than 

"You'd like help with How to Call Service Desk. Is that right?"

Please advise further

[Ankur Bawiskar]

@Harsha Pappala 

please explain with screenshots.

[Harsha Pappala]

Hi Ankur, 

when we click on the show me everything button, we see the list of topics we have enabled or built as below

when we use NLU to get the suggestion for calling to service desk, the message looks as below

It does not fit the sentence "You'd like help with"

[Community Alums]

Hi @Harsha Pappala ,

 If you want to change the default message text in the Greeting setup topic, add these system properties to the System Property [sys_properties] table:

• com.glide.cs.general.welcome_message: Change the default welcome message
• com.glide.cs.general.top_selection_message: Change the top selection message that displays after the welcome message

Procedure

1. Navigate to All, and then enter sys_properties.list in the filter.
2. Select New to add the com.glide.cs.general.welcome_message property.
   1. On the form, complete the following fields.

      Field	Value
      Name	Enter the system property name: com.glide.cs.general.welcome_message
      Description	Enter an explanation for this property: Welcome message
      Type	Select string.
      Value	Enter the greeting text. For example: How can I help you?

   2. Select Submit.
3. In the System Properties table, select New to add the com.glide.cs.general.top_selection_message property.
   1. On the form, complete the following fields.

      Field	Value
      Name	Enter the system property name: com.glide.cs.general.top_selection_message
      Description	Enter an explanation for this property: Top selection message
      Type	Select string.
      Value	Enter the text that specifies the next selection action that the user can make after the welcome message is presented to the user. For example: You can enter your request below, or use the button to see everything that I can help with.

   2. Select Submit.

[Harsha Pappala]

Hi @Community Alums ,

Thanks for your response, but we have already customized the messages. We are looking to change title of setup topic only for one message "You'd like help with {0}. Is that right? "