We have the requirement that we need to print the attachment without downloading it.

Shivani5
Tera Contributor


We have followed the below steps for the same:

1. We have created a new action assignment in the attachment action ("Print").

2. Then we have used the UXF Client Action.

3. And we have used payload in payload we have passed sysparm_media=print.

4. When we click the Print action, it will download the attachment we need to print that attachment.

Please see the attached Screenshot.

Please provide any suggestions.

Thank You!

 

6 REPLIES 6

@Shivani5 

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Shivani5
Tera Contributor

Actually, we need to print that attachment. It's going to view the attachment, but it's not going to print the attachment or print command directly when we click on the print action assignment.