User table

[srihyma]

If the logged in user has an 'itil' role, filter the department lookup search to show only one value 'IT' in the user form
What is the best method?

[Juhi Poddar]

Hello @srihyma 

You can add the reference qualifier to the field.

Script:

javascript:gs.hasRole('itil') ? "name=IT":""

 Screenshot:

Result:

Hope this helps!

"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"

Thank You
Juhi Poddar

[Ankur Bawiskar]

@srihyma 

you can use advanced ref qualifier on the department field/variable

javascript: var query = ''; if(gs.hasRole('itil')) query = 'name=IT'; query;

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@srihyma 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Runjay Patel]

Hi @srihyma ,

You can add reference qualifier of department filed.

javascript:current.hasRole('itil') ? 'name=IT' : '';

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Runjay Patel - ServiceNow Solution Architect
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