We need to stop updating the computer records when the state is in retired state
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07-31-2025 06:51 AM
HI Community,
I have a requirement, "Stop updating any attributes for the computers in disabled state to in retired OU"
We need to stop updating the computer records when the state is in retired state... we are using a robust transform map and the data is coming from AD so when the computers are in retired state then that particular records should not update / map.
Please let me know how we can write a condition for this.

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07-31-2025 12:57 PM
Hi,
- Business rules can be created to trigger specific actions based on certain conditions.
- You can create a business rule that checks the status of a CI and prevents updates if it is set to "Retired".
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08-01-2025 12:09 AM
HI @Alok Gupta5 ,
Thanks for replying
I tried this but it didnot work
Created a Before BR with this condition and script
condition : current.operational_status == '6'
script :
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08-01-2025 12:29 AM
if your transform map has "Run business rule" unchecked then your BR won't run.
why not handle this at the transform map level?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-01-2025 03:47 AM
HI @Ankur Bawiskar ,
Thanks for replying,
Can you please let me know how can we achieve this in Transform map without using BR