pass an catalog item values in notifications in a subject

tushar_ghadage
Tera Contributor

Hi 

here i am passing catalog item variables in the notification like - 

Screenshot (352).png

but its not reflecting back as seen above 

Screenshot (353).png

notification is mentioned above

 

buts its not reflecting 

 

what wrong am i doing here ..

 

thankss

1 ACCEPTED SOLUTION

Shruti
Mega Sage
Mega Sage

it should be ${variables.division} & ${variables.cost_center}

View solution in original post

7 REPLIES 7

anshul_goyal
Kilo Sage

Hello @tushar_ghadage,

Is your notification running on Requested Item (sc_req_item) table? 
Do you want to fetch RITM variables in the notification body?

If my response resolved your query, kindly mark it as Accepted and Helpful for future reference.

Best Regards,
Anshul

yes notification is on requested item table 

but I want to fetch variables from catalog item in the notification body??

@tushar_ghadage You can look into my solution as well and as per new feature in community you can accept/helpful the answer.

Thanks,
Anshul

If you want to fetch the RITM variables for a specific catalog item then use:

${variables.division.getDisplayValue()} and ${variables.cost_center.getDisplayValue()}

This will work in your notification body.

If my response resolved your query, kindly mark it as Accepted and Helpful for future reference.

Best Regards,
Anshul