Where can I update this Welcome to Now Virtual agent message?

[dan167]

We have ITSM Standard, with that we only have VA lite. I would like to update this opening message to something else since we cannot use the majority of VA.

Does anyone know where I can update/edit this message? 

"Welcome to Now Virtual Agent. I'm here to help you.

To begin, click Start or type ****. Anytime you want to start over, type ****.

Click here for assistance using the bot."

This is the first message that pops up in teams when the teams app is installed.

See attachment.

[jMarshal]

I think you can do this with VA lite...but not certain.

Change the Virtual Agent greeting messages in the Greeting setup topic (servicenow.com)

[johndoh · Accepted solution]

Think you are looking for this - Solved: Change welcome message on MS Teams Now Virtual Age... - ServiceNow Community You might also want to remove the link from your original post.