We are transitioning our CMDB from a homegrown tool to ServiceNow. Data Center group has purchased dcTrack, so will be storing extensive details there.
Existing system has the following data.
Current plan is to use the following cmdb_ci tables to represent this data/relationships in ServiceNow:
Data Center>>Data Center Zone>>Rack.
Because we already have extensive data center level info in dcTrack, the ONLY info we want beyond the rack is the rack units so we can identify where a given server/ci is positioned within the rack. What is the best practice recommendation for this? As of right now the only thing I can figure is to add a plug-in like Tier44 that is a LOT more than we need, or to create a custom table. Thoughts?
