client script on load using asynchronous

[Anjali yadav1]

pls tell the error in the coding as on running the script 

the email filed is undefined

@client scripts 

if (g_form.isNewRecord()) {

        g_form.setValue('u_caller', g_user.userID);

        var caller = g_form.getReference('u_caller', getCallerDetails);

        g_form.setValue('u_state', 'new');

        function getCallDetails(caller) {

            g_form.setValue('u_email', caller.email);

            g_form.setValue('u_location', caller.location);

            g_form.setValue('u_department', caller.department);

        }

    }

[Sandeep Rajput]

@Anjali yadav1 

Here is the updated script, and it will work for you.

if (g_form.isNewRecord()) {
        g_form.setValue('u_caller', g_user.userID);
        var caller = g_form.getReference('u_caller', getCallerDetails);
        g_form.setValue('u_state', 'new');

        function getCallerDetails(caller) {
            g_form.setValue('u_email', caller.email);
            g_form.setValue('u_location', caller.location);
            g_form.setValue('u_department', caller.department);
        }
    }

In your code, on line number 3 you wrote name of callback function as getCallerDetails where as on line number 6 defined the function with name getCallDetails. Due to this the callback was failing.

Please mark the response helpful and accepted solution if it managed to address your issue.