while creating or opening reports on any table ,I am getting error.

Mounika30
Kilo Sage

while creating or opening existing reports on any table ,I am getting error. Anybody came across this issue?

for example, incident change task, sc_req_item tables

 

Mounika30_0-1750505519627.png

 

2 ACCEPTED SOLUTIONS

Chaitanya ILCR
Mega Patron

Hi @Mounika30 

 

Are admins also seeing this error?

 

If yes

Try these

Clear the browser cache 

Also do cache.do

Logout and login

 

Else check the ACLs (report view ACLs of those tables )

 

 

Regards 

Chaitanya 

View solution in original post

Ankur Bawiskar
Tera Patron
Tera Patron

@Mounika30 

is this happening for admins or non-admins?

did you try to clear instance cache using cache.do and then try?

Did you recently upgrade?

Is this coming for all reports?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Chaitanya ILCR
Mega Patron

Hi @Mounika30 

 

Are admins also seeing this error?

 

If yes

Try these

Clear the browser cache 

Also do cache.do

Logout and login

 

Else check the ACLs (report view ACLs of those tables )

 

 

Regards 

Chaitanya 

Ankur Bawiskar
Tera Patron
Tera Patron

@Mounika30 

is this happening for admins or non-admins?

did you try to clear instance cache using cache.do and then try?

Did you recently upgrade?

Is this coming for all reports?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader