Hi Guys, Looking for your help in resolving this issue. I am getting Invalid Update when i am trying to create incident or change request. new call for is populating caller field with the value coming in the URL. here is the urlhttps://..../nav_to.do...
Hi, Wondering if anyone has identified a role that enables users to edit computer records (asset and CI) without provisioning edit rights to all CIs in CMDB? Thanks, Warren
Requirement-need users who is not having "snowemp" group.I have written below script but its not giving correct count. Please suggest what is the mistake here var grmem = new GlideRecord('sys_user');grmem.addEncodedQuery('active=true^emailLIKE@idfcfi...
Hi All, Can someone please help me with IP address validation, Should be valid IP format, should not allow and spaces and special characters other than ',' and allow maximum 30 IP addresses.Valid IP address formats are as below... Single IP --> 10.1....
Requirement-To set value custom filed value as "true" on user table if user found in group. If user not present then set as false. Below is the script.Currently with below script---It is setting to true if i am adding any other group instead of reque...
Hey! I need helpI want when saving a new incident (new), if the fault is not marked as a call log that would be false (this is a checkbox I created) then to automatically populate the Assign to with whoever created the fault. I tried everything and i...
HiIf someone update attachments in child task record the it should display over at parent incident
On A RITM Table, I Want A Task Open Parallelly Let’s Say There Are Three Task And I Want To Open Three Task Parallelly ?
Can We Schedule A Change Implantation Into Blackout Window??
Notification Is Triggering But The German Users Want To See In German Language And Indian Wants To See In English Language How Can You Achieve It?
Hello Experts,I have to create a VA topic to display kb articles from particular knowledge base only... should I use OOB search fallback topic here? Or I should create contextual search? Please help me with passing input parametersAlso, Please sugges...
Am configuring the ESC Mega Menu option, i have added the finance group in the taxonomies as below. However, the Menu for "FINANCE" in the Employee center option is not showing as below : Can anyone advise me ? Thanks in advance
Hi experts, The user need to create report on incident_metric table . But we cannot give him any admin access according to the requirement. So I tried to create a new role. This new role can access application modules like metric_instane and metric_...
Hi Experts, Is it feasible to implement a Timeout in a Virtual Agent ATF test step? Can this be accomplished using a Run Server Side Script step, and if so, could you provide guidance on the correct solution?Thank you!
Hi All,I am trying to change the UI macro for the Dependency View of the Incident, Change, Requested Item etc..I can find the UI macro that is related to the same - task_show_ci_map (OOTB)Here is my system setup, I have an application and a service m...
