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Show Flow context UI action

In a custom application form i have created an flow designer for it and i need to see the flow of it when a tickets is raised inside that application form so once it is clicked i need to see the conditions running and what is the flow  i have tried b...

Resolved! Configuring Tours on Service portal

We have a requirement related to "Tours" menu on the service portal header. When we click on "Tours" >> "Tour name" >> "Begin Tour" then tour steps populate in Modal. When we hover over the "Cancel" button, the "Cancel Tour" tooltip appears.We need t...

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Community Alums by Community Alums  
  • 952 Views
  • 8 replies
  • 0 helpfuls

Dynamic View for CMDB Tables

I'm trying to create a POC for a view rule on our CMDB tables as we have an ask to lock down things based on a custom role we have created called "u_cmdb_privileged". If a user has this role or the admin role, I want the form to automatically set the...

Automation

Hi!I'm trying to figure out how to automate communications from Servicenow, such as monthly maintenance notifications or change to production notices and the like. Does anyone know how to do this?

BrBlack by Giga Explorer
  • 326 Views
  • 1 replies
  • 0 helpfuls

App Engine subscription for custom table

I understand that, ServiceNow is been charging separately for custom tables. does anyone know if licensing is required for x_ or u_ type of tables? or will the extended tables from OOB tables will count for licensing? Any help in this regard is highl...

sbhayani by Tera Contributor
  • 484 Views
  • 1 replies
  • 0 helpfuls

concantination of field values

Hello,     I'm currently creating a catalog item. Item have choice 4 choice fields. Based on the choice field 1, choice field 2, choice field 3, field 4 should populate. I thought of using generic catalog data lookup table. I've concatenated a choice...

Avee90 by Tera Contributor
  • 314 Views
  • 4 replies
  • 0 helpfuls

Problem with condition in edit button

We configure the button for the assignment group members. However, the button sometimes appears when the user does not belong to the group.When you click the button it dissapear and the record shows the message below:How can I solve it?

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Juan18 by Tera Contributor
  • 282 Views
  • 4 replies
  • 0 helpfuls

Resolved! Table level ACL is restricting field level ACL

Hi Team, We have written an ACL to have RW access to a field in Customer_account table. But there is an ACL which is customer_account.* which is having another role and its not allowing to modify/edit that field.Below is the * level ACL  Actually the...

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Community Alums by Community Alums  
  • 1013 Views
  • 2 replies
  • 0 helpfuls