Work notes showing in Activity tab of custom table as Work notes(work_notes)

ramirch
Tera Contributor

Hello!

I have a custom table and created a custom field called Work notes (u_worknotes). However, in the Activities section of the ticket. I'm seeing the below.

 

ramirch_0-1707461827530.png

 

How do I update to only display "Work notes"?

Thank you!

 

1 ACCEPTED SOLUTION

Aman Kumar S
Kilo Patron

Hi @ramirch 

Have you changed the form configured?

I tried the same, it works fine for me, you might want to make the changes using form designer and also use configure activities filter to include the custom work notes field.

configure worknotes.png

Best Regards
Aman Kumar

View solution in original post

5 REPLIES 5

This worked (using form designer)! Thank you.