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Resolved! How to Create Standard Change from RITM and relate ?

I have created a UI Action on the sc_req_item table and added the same code that I found in the UI Action for the Problem table for Creating a Standard Change:action.setRedirectURL(new StdChangeUtils().getURLForTask(current, 'rfc'));When this UI Acti...

Amey8 by Tera Guru
  • 3650 Views
  • 9 replies
  • 1 helpfuls

Translated SOW Fields

Hello Guys! Do you know where table should be used to translated this OOB fields (Non translated) ?Thank you so much for help! 

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ahmed-24 by Giga Guru
  • 1467 Views
  • 15 replies
  • 0 helpfuls

SNPI Story1 - delete table

Hi , I was doing SNPI Story1 and mistakenly created wrong HHD table, now i want to delte it . how can i do so, not finding any options. I am stuck and unable to validate the task as if i create another HHD table it will create another system names.  

ashishgoyal by Tera Contributor
  • 629 Views
  • 2 replies
  • 1 helpfuls

Notification

Hello!I need to send notification to the (assigned to) on (incident task) whenever the incident got updated.How do I do that? Thanks,S

sparkles by Tera Contributor
  • 995 Views
  • 5 replies
  • 0 helpfuls

Resolved! How to set a work note in a UI action?

I created a client UI action that would a open new change request on press, however I noticed that if I try to set a work note during the creation - the script completely breaks and no record is created. No error is outputted either when i go to syst...

anguyen8842 by Tera Contributor
  • 916 Views
  • 3 replies
  • 0 helpfuls

Resolved! UI Action

Hi, I created UI action to set the ticket to closed skipped. It works fine, but it leaves the comments field empty. I want to have a pop-up message or alert "Please fill in the Comments field before closing"See below how the ticket is closed but the ...

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sparkles by Tera Contributor
  • 1327 Views
  • 4 replies
  • 2 helpfuls

Resolved! Alternate of Field Watcher in next experience UI

Hello Experts, Good Day!! As I know that Field Watcher option is not available in Next Experience UI versions, Can any one let us know if there is any alternate feature developed in Next Experience UI by ServiceNow?  Regards,Vinita Kushwah

vinitaverma by Tera Contributor
  • 1677 Views
  • 2 replies
  • 1 helpfuls

Resolved! transform map script is not working

HI all ,   For the single user it is goving correct answer but for the multiple users it is giving undefined answer Can anyone correct this script : source.u_owner_name:- multiple user id is coming ,   return: undefined output is coming  // Transform...

chandan2212 by Tera Contributor
  • 1094 Views
  • 8 replies
  • 2 helpfuls

Date time error while importing

Hi. Iam using transform map for importing the holidays list (from excel) into ServiceNow.But while importing the start date timing is getting changed to 18:30:00 instead of 00:00:00. The start date time iam importing from excel The date it is updatin...

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Pavan S by Tera Contributor
  • 765 Views
  • 5 replies
  • 0 helpfuls