Workday Webhook to ServiceNow Integration

[Keshav1233]

We are working on an integration project where we aim to integrate Workday and ServiceNow.
For the Integration we are using Workday Webhook (Workday HR Spoke).

We have completed all configurations on the Workday side using Workday Studio and our Workday instance. When using the out-of-the-box (OOB) Workday Webhook call script, everything works fine.

However, we require some additional fields that are not available in the OOB Workday call script. To achieve this, we copied the OOB Workday call script and modified only the resource path in the copied script. Additionally, we made modifications to the HTTP Out settings on the Workday side.

Upon testing the integration between Workday and ServiceNow, the integration completes, and the user is created in the System user (sys_user) table, but the record is empty (without field values).

I have attached screenshot for the reference.

Please provide your suggestion on this.

Thank you in advance.

[Damayanti Sarod]

Hi  @Keshav1233 ,

Have you got any solution on this?
I am facing the same error.

Thanks!