Workflow context is still in executing state even after RITM is completed.

[Pavan S]

Workflow context is still in executing state even after RITM is in completed state.

We have checked the RITM's workflow and found that it is still waiting in 'Wait for Cancelled' Activity.

 

So, in workflow context table it is showing in 'Execituing' only even the request moved to completed state.

Can anyone help me on this.

[Brad Bowman]

What does the script/condition look like within the "Wait for Cancelled' activity?  It looks like in this case, it wasn't cancelled so that needs to be more like wait for the RITM State to equal Completed or - then whatever you already have.  If this is RITM State = Cancelled or something like that, typically you don't need an activity like this as there are out of box business rules that complete approvals, tasks, and workflows when an RITM is cancelled.

[Nikhil Bajaj9]

Looks like - wait for condition is not checking for - Completed status and not closing this Wait for when RITM status is- Competed. Check the condition of this wait for.