Would like to override rating on knowledge articles

atul kumar1
Tera Contributor

Hello everyone,

 

I want to deactivate the rating feature for a specific knowledge article, is there a way to do this individually instead of disabling it for the entire knowledge base?

1 REPLY 1

Abbas_5
Tera Sage
Tera Sage

Hello @atul kumar1 ,
Please refer to the below link:
https://docs.servicenow.com/en-US/bundle/vancouver-servicenow-platform/page/product/knowledge-manage...

 

If it is helpful, mark it as a thumbs-up and accept the correct solution.

Thanks & Regards,
Abbas