Update the Filter on a page in SOW

Hello everyone, I am working on updating the filter condition and heading for Interaction on the Simple List View. Specifically, when a user Click on Record Information (User Details) - Recent Task - View All -> It will open all the Tasks for last 7 ...

Prevent long file name from cutting off

Hello, For auditing purposes, users need to view the entire file name. When checking the attachment table, the file column is already set to 100. Does anyone know of a way to fix this from happening? Below are some examples that show the file name ge...

Hi, I am trying to integrate FleetDM with ServiceNow to bring asset data into CMDB table.

if someone has done this integration then please help with the steps and procedures.

how to complete "configure assignment rules" task in IT Service Management (ITSM) Implementation Sim

Hi community,I am stuck on this task,  "configure assignment rules" in IT Service Management (ITSM) Implementation Simulator. I'm attaching the error screenshot Please can anyone help me with a step-by-step procedure 

I have a voucher for CAD exam ,can i use it in Pearson since Webassessor is not valid

Now Assist in Virtual Agent

How to enable this need more help? option / topic. I tried checking in sys_cs_topic table didn't find any. How to enable this option? 

How to check which system functionality has updated record?

Hi All,Today we have encountred something unwanted issue. Some of the Service catalog Categories has been deactived by the system. How do I check which system functionality has updated the record? like business Rule, Scheduled Job?  Thanks

How to check if the schedule job is completed

Hi,How to check if the schedued job is completed execution or not. In one of my scheduled job it got completed but error message comes up in the Job log table. Also state changes to ready.  How to check if scheduled job completed or not without any e...

How to grant read access for a service account user to access only one table in ServiceNow

Hello, I created a custom table which created a read acl with new custom role and now i created a new Service account user and added the custom role to it. But when i test this from Alteryx designer tool ServiceNow input, this user is able to access ...

Virtual Agent Simulator (Micro-cert) - Issue with final step - Test Topic Discovery & Model Accuracy

I'm currently completing the Micro-certification but i'm stuck on the last step because I can't test the NLU model i've created. this is the task:But every time that I click on Test Model, it gets stuck on the screen below (Testing in Progress)- Is t...