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Hint option for choice value of a field on workspace.

Hello Everyone,Hope everything is fine. I would like to have some inputs on something I'm working. I'm working on workspace where i want to have hint to popup on choice values of a field when ever i hover on it. I will be attaching a screenshot for r...

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AnuhyaR by Tera Contributor
  • 474 Views
  • 2 replies
  • 0 helpfuls

What can you do with Knowledge Graph?

The Knowledge Graph setup is complete, but it's unclear what you can do. . . The setup did the following:â‘ [Value] in [sn_vad_genai.knowledge_graph.enabled]Change to [false]⇒[true]https://XXX.service-now.com/now/nav/ui/classic/params/target/sys_proper...

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NatsukiO by Tera Expert
  • 297 Views
  • 1 replies
  • 0 helpfuls

Information about sys_m2m_template

My question is simple: where can I find sys_m2m_template definition? I want to know which are its parameters because I am not getting it to work through my UI Action and I would like to know which parameters can be passed to it. I suppose it is a UI ...

jordimsant by Tera Guru
  • 183 Views
  • 1 replies
  • 0 helpfuls

Service catalog

I have around 10 choices which is inside the requested type , those choices are inside the first option (NEW).I need to create 10 catalog task with different description and short description. Should i use If, Switch or branch. and then where script ...

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vikaskumarc by Tera Contributor
  • 561 Views
  • 5 replies
  • 0 helpfuls

Unable to View 'Incident Resolved' Notification as Caller

In the ServiceNow base instance, there is a system notification configured to send an email to the caller when an incident is resolved. However, when I impersonate the caller, I am unable to find the notification that says 'Incident is resolved.' Whe...

RitheshB by Tera Contributor
  • 352 Views
  • 4 replies
  • 3 helpfuls

Item configuration

Hello All , I have a variable belongs to an Item and this item is linked to an order guide .I want to set a value through a catalog script and this value this depend on when the item is requested directly or this item is requested via the order guide...

KouassiP by Tera Contributor
  • 113 Views
  • 1 replies
  • 1 helpfuls