Button Selection text and Enable showing the New Messages Below or New Messages Above not displayed

Harini S1
Tera Contributor

The Button Selection text and Enable showing the New Messages Below or New Messages Above not displayed in the conversational interfaces setting > display options> branding > view all > new in the Xanadu Version of ServiceNow.

 

As per the product documentation, these options is used to customize colors in the New Messages Above and New Messages Below banners in the chat window.

 

Please suggest any plugins needed or any properties to be enabled for this

 

Product documentation link:

https://docs.servicenow.com/bundle/xanadu-conversational-interfaces/page/administer/conversational-i...

1 REPLY 1

SonaliM10085
Tera Contributor

@Harini S1 did you get any update this? Is this issue resolved?