Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

How to configure VA Slack greeting top selection message

User523129
Tera Contributor

I have set the greeting Setup topic to the oob Dynamic Greeting Topic which looks like this in the employee center view:

Screenshot 2025-03-12 at 4.16.10 PM.png

 

But the greeting in Slack looks different. Seems like two greetings are merged into one & i'm trying to figure out how to make it identical to the employee center view or at least have it only say Hello/Hi to the user once. Any help would be appreciated.

Screenshot 2025-03-12 at 4.18.09 PM.png

0 REPLIES 0