How to configure VA Slack greeting top selection message
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03-12-2025 01:26 PM
I have set the greeting Setup topic to the oob Dynamic Greeting Topic which looks like this in the employee center view:
But the greeting in Slack looks different. Seems like two greetings are merged into one & i'm trying to figure out how to make it identical to the employee center view or at least have it only say Hello/Hi to the user once. Any help would be appreciated.
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Virtual Agent
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